Order Confirmation Email: You will receive one from Shopify as well as one from SendOwl. SendOwl is the app I use to manage digital prioducts. Both emails will include personal links to download. **Please double check your Spam folder, as is not uncommon for them to be sent there, unfortunately.
Use this link if you are unable to find your Order Confirmation Email: Resend Order Confirmation Email
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Account Purchase History: Create an account using the email address you used to check out with. Once your account is created, click on the silhouette icon at the top of the page, and you will be brought to your purchase history. Within each order, you will find download links. Note: At this time, I cannot combine accounts. So if you used multiple emails for multiple purchases, you will need to access the downloads in each account purchase history.
If you typed in your email address incorrectly, or you need further support, please contact me directly at knottedthreadsco@gmail.com for a download link.
