You can join the Facebook group: www.facebook.com/groups/knottedthreadspatterns for pattern support, see others' makes using my patterns, or just join in the discussion!

You can also email knottedthreadsco@gmail.com with any specific pattern related questions, business inquiries, or collaboration requests. I do not accept new social media PM's for anything business related. Typical response hours: M-F 8AM - 3PM CT.

I have created a WHOLE page dedicated to assisting you with accessing your digital files and answering further questions!

Please see it here: Digital File Assistance

You can subscribe to the email list or follow along on Instagram or TikTok! You can find links for those at the bottom of the home page. 

Nowadays, I only sell bags a few times a year. With designing digital bag patterns, my time to sew "for fun" is very limited. Selling my prototypes is easy, but finding the time to sew bags specifically to sell has become harder and harder over the last two years. My days are full of customer service emails, social media management, and collaborating with other businesses.

I have garnered a small social media following due to my creation reels/videos, and those people want to support me and purchase my bags. I still want to give people the chance to do that, but I have to work within my time limitations so I am not working my tail off feeling pressured to make more more more. That crushes creativity and is not why I'm doing this.

I've always been a quality over quantity person, so I want to be sure I stay true to myself no matter the follower count on social media. In between patterns, I will be sewing less bags to sell, but spending more time on each one. I much prefer to add special time consuming touches that make it art, so that's what I'm going to focus on. This will mean less "shop updates". I'll still sell my prototypes, but my regular drops of many bags will not be offered outside of that. 

Thank you so much to those who have supported me over the years! I know my bags have become more and more limited over time, but hopefully you still stick around to enjoy the content I have to offer. 

Yes! These items are all made in my home in my sewing room. My house is cat friendly and I do consume foods with nuts in them. If these allergies are extreme for you, or this a concern, it is suggested you don't purchase from me at this time.

All items are made in the USA by myself, Shannon Timchula, the owner of Knotted Threads Co., LLC. I handle every detail. From choosing fabrics to designing bags, I have created everything you see on the site from my home.

1. Before the drop, I show the listings in the "Bags" section and add the release date to the title of each product releasing. This will allow you to preview the items ahead of time to plan your attack. The items all appear as sold out, but they are not - it's just a workaround for Shopify. Please read the title to clarify that. I take all the items down about 30 minutes before the scheduled drop so that I can do my behind the scenes work for the scheduled drop.
2. Everything automatically loads at the exact minute it is scheduled for. I do not manually release each listing. During a popular drop, heavy traffic to the shop may cause minor delays, but this is not of my doing.
3. Time to shop! Carts do not hold. You can get all the way to checking out and your payment is about to process, but someone else has been faster than you and unfortunately you lose that item. It is heart breaking, I know. And I'm so sorry if/when that happens to you.
4. I have never experienced an item oversell, but there is always a chance. If that happens to you, I will reach out personally and explain the situation. Please know that if that happens, it is from a small glitch on the website platform, not of my doing.
5. I do combine orders and refund any shipping overages. So feel free to check out more than once! I only ask that you use the code "ADDON" on the second purchase to make it easier for me.

Tips for purchasing! 

• I highly suggest that you check out with a fast-payment option. I have enabled as many as I am able to at this time.
• Please be mindful of the return policy listed further down this page.

No. Due to the demand and limited nature of the products, I only offer my items at scheduled times to make it fair for all. I have received offers for more than my listing price for items in exchange for selling it outside of sale times, and I always refuse. Thank you for your enthusiasm, though! 

I use a lot of extremely limited fabrics, hardware, and other features. Which inspires me to create different things with those fabrics. Some fabrics are custom designed and only sold through Facebook groups for a limited time, so they are not readily available for purchase again.

Those kinds of supplies are unique themselves, so I prefer to celebrate that and continue to make bags that will always be the only of its kind.  Bag shapes may be duplicated, but not particular bags.

At this time and for the foreseeable future, I do not offer custom orders or commissions.

All items should ship within 1-3 business days. Smaller items will ship Ground Advantage (previously known as First Class) via USPS, and higher priced/larger items ship USPS Priority or UPS Ground. I insure every package at my own cost if not offered by the shipping service.

Only if items are defective upon receipt. Please inspect and reach out within 14 days of receiving your goodies! Items must be in original condition. I am human, so mistakes can happen! Please recognize that and reach out to see what can be done. All sales of digital items are final and no returns will be issued.

As of March of 2024, I have enabled an option on my Shopify storefront that will allow countries that are included in Shopify Markets Pro to purchase from my store, and the proper taxes and duties are remitted on my behalf. This means that the UK has now been included and is able to purchase physical items, but other countries have been excluded. While this does reduce the amount of countries I can sell to, it does make it so that I am legal on all fronts. Due to the increased cost of this program, international prices have a minor % increase in their price. Shipping and pricing is all built into the Shopify program I opted into, so you are getting the most up to date price available. It may be hefty shipping costs, but if there are any shipping overages, they will be refunded promptly.

DEC 2024 UPDATE: Due to the new EU GPSR regulations, sales to those countries have been disabled. For now, Etsy has not been affected by these new restrictions, nor do I have a way to restrict digital items from specific countries on Etsy. I suggest shopping here for any digital patterns until they say otherwise: https://www.etsy.com/shop/KnottedThreadsCo